Have questions about our weather forecasts or need assistance? Our team is ready to provide you with the information you need to stay ahead of the weather.
Customer Service: (800) 555-1234
Emergency Weather Line: (800) 555-4321
Hours: Monday-Friday, 8am-8pm EST
TempTrek Headquarters
123 Weather Lane, Suite 100
New York, NY 10001
Available 24/7 on our website and mobile app
Look for the chat icon in the bottom right corner
When thunder roars, go indoors! Seek shelter immediately in a substantial building or hard-topped metal vehicle during thunderstorms.
Prepare your home for winter by insulating pipes, sealing leaks, and creating an emergency kit with blankets, food, and water.
Never walk or drive through flood waters. Just 6 inches of moving water can knock you down, and 12 inches can sweep away a car.
Stay hydrated, wear lightweight clothing, and limit outdoor activities during peak heat hours (10am-4pm) during heat waves.
Secure outdoor furniture and decorations when high winds are forecasted. Stay away from windows during severe wind events.
Create an emergency kit with flashlights, batteries, first aid supplies, medications, and important documents before storm season.
Our forecasts are based on the latest data from multiple meteorological models and are typically accurate within our stated confidence intervals. However, all weather predictions have inherent uncertainty, especially beyond 7 days. We continuously update our forecasts as new data becomes available.
Current conditions are updated every 10 minutes for most locations. Short-term forecasts (up to 48 hours) are updated every 3 hours, while extended forecasts are updated at least twice daily. During rapidly changing weather situations, updates may occur more frequently.
Yes! You can set up customized weather alerts through your TempTrek account. We'll notify you via email, SMS, or push notification (on our mobile app) when severe weather is approaching your saved locations.
We take your privacy seriously. Any personal data we collect is used solely to provide and improve our weather services. We never sell your data to third parties. You can review our complete Privacy Policy for more details.
Different services may use different forecasting models, interpretation methods, or update schedules. TempTrek combines multiple models with our proprietary algorithms to provide what we believe is the most accurate forecast possible.